Terms of Service

This website is operated by NA Com. At https://zarenfeld.com/ (“the Site”), the terms “we”, “us” and “our” refer to NA Com. We provide this Site, including all information, tools and services available, to enable you to shop online in a convenient and secure manner. By using our Site, you agree to the terms that help us ensure transparency and a positive shopping experience.

By visiting our store or making a purchase, you engage in our “Service” and agree to the following Terms of Service. These terms apply to all users of the Site, including browsers, customers, merchants and content creators. Their purpose is to clearly define the rules for using the Site and to ensure mutual trust.

Please read these Terms carefully before using our Site to ensure that everything is clear to you. By using the Site, you confirm that you accept the terms of service. If you do not agree with any part of these Terms, please do not use the Site. Any updates or changes to the Terms will always be published on this page. Continued use of the Site after changes have been posted constitutes acceptance of those changes.

The store is hosted on the Shopify Inc. platform, which provides secure and reliable solutions for online sales. This allows us to focus on delivering high-quality products and customer service.

Section 1 – Online Store Terms
By agreeing to these Terms, you confirm that you are at least the age of majority in your country of residence, or that you have the consent of a parent or guardian to use the Site if you are a minor. You may not use our products for any unlawful purpose or violate any laws in your jurisdiction, including copyright laws. You must not transmit any viruses or malicious code. A breach of these Terms will result in immediate termination of services.

Section 2 – General Conditions
We reserve the right to refuse service to anyone at any time and for any reason. You understand that your content (excluding payment card information) may be transferred unencrypted across various networks and may be subject to technical changes required for proper operation. Payment card information is always encrypted during transmission. You may not reproduce, duplicate, copy, sell or exploit any part of the Service without our written permission. Headings used in this document are for convenience only and do not affect the interpretation of these Terms.

Section 3 – Accuracy and Timeliness of Information
We make every effort to ensure that all information on the Site is accurate and up to date; however, we are not responsible for any inaccuracies or omissions. The material provided is for general information only and should not be relied upon as the sole basis for making purchasing decisions. Historical information is provided for reference purposes only. We reserve the right to modify the content of the Site at any time without obligation to update it.

Section 4 – Prices and Service Changes
Prices for our products are subject to change without notice. We may modify or discontinue the Service at any time. We shall not be liable for any price changes, suspension or discontinuation of the Service.

Section 5 – Products
Certain products may be available exclusively online. These products may have limited quantities and are subject to return or exchange only according to our Returns and Refunds Policy. We make every effort to display product colours and images accurately; however, display variations may occur depending on your monitor. We reserve the right to modify product offerings, prices or discontinue products without notice.

Section 6 – Orders and Account Information
We reserve the right to refuse or limit any order for any reason. We may limit quantities purchased per person or per order if we believe the order is placed by a reseller or distributor. You agree to provide current, complete and accurate purchase and account information and to update it as necessary so that we can process your order correctly.

Section 7 – Third-Party Tools and Services
We may provide access to third-party tools or services. We have no control over these tools and assume no responsibility for their operation. Use of third-party services is at your own risk. Any new features or services added in the future will also be subject to these Terms.

Section 8 – External Links
Our Site may contain links to third-party websites. We are not responsible for the content of those sites or for any products or services offered by third parties. We encourage you to review their policies and terms before engaging in any transaction.

Section 9 – User Comments and Feedback
You may submit comments, suggestions or feedback. By doing so, you agree that we may use them in any manner, including to improve our services. We reserve the right to remove content deemed inappropriate, offensive or unlawful. Comments must not violate the rights of third parties or contain harmful or misleading content. You are solely responsible for the content you submit.

Section 10 – Personal Data
The submission of personal data through the store is governed by our Privacy Policy.

Section 11 – Errors and Inaccuracies
Occasionally, there may be errors or inaccuracies related to product descriptions, pricing, promotions or availability. We reserve the right to correct or update such information at any time without prior notice, including after an order has been placed.

Section 12 – Prohibited Uses
You are prohibited from using the Site for unlawful purposes, to violate the rights of others, or to cause harm. You must not distribute spam, viruses or attempt unauthorised access to the system. Violations may result in termination of access.

Section 13 – Disclaimer of Warranties and Limitation of Liability
We do not guarantee that use of the Site will be uninterrupted or error-free. The Site and products are provided “as is” and “as available”. We are not liable for any damages arising from the use of the Site or products, including loss of data or profits.

Section 14 – Indemnification
You agree to indemnify and hold harmless NA Com and its partners from any claims arising from your breach of these Terms or applicable laws.

Section 15 – Severability
If any provision of these Terms is deemed invalid, the remaining provisions shall remain in effect.

Section 16 – Termination
These Terms remain in effect until terminated by you or by us. You may terminate use of the Service at any time. We may terminate access immediately in the event of a breach of these Terms.

Section 17 – Entire Agreement
These Terms constitute the entire agreement between you and us and supersede any prior agreements. Any ambiguities shall be interpreted fairly for both parties.

Section 18 – Governing Law
These Terms shall be governed by and interpreted in accordance with the laws of England and Wales.

Section 19 – Changes to the Terms
We reserve the right to update these Terms at any time. The current version will always be available on this page. Continued use of the Site after changes have been posted constitutes acceptance of those changes.

If you have any questions or require assistance, please contact us:

Customer Service Hours:
Monday – Friday: 9:00 – 18:00

Email: info@zarenfeld.com
Phone: +3197010265519

Zarenfeld is operated by NA Com, a company registered in the Netherlands.

Company number: 89357744
VAT number: NL004719946B60
DUNS number: 494609756

Address:
Herengracht 320
1016 CE Amsterdam
The Netherlands