Privacy Policy
Welcome to the website operated by NA Com. We respect your privacy and make every effort to protect your personal data. Below you will find a clear explanation of what information we collect, how we use it, who we share it with, and what rights you have in relation to the processing of your data.
1. What information we collect
When using our online store, we may collect the following personal data:
- Full name, address and contact details (email address, telephone number).
- Payment details and billing address.
- Order information and purchase history.
- Shopping preferences and interests that you choose to share with us.
- Information provided when contacting customer service, completing surveys or participating in promotions.
- IP address and technical data from your browser, which help ensure security and the proper functioning of the website.
2. How we use your data
Your data helps us create a better shopping experience. We use it to:
- process orders and payments,
- provide customer support and handle returns,
- personalise our offer and improve our services,
- send information about new products and promotions (if you have given consent),
- meet legal obligations and ensure transaction security.
3. Cookies and analytics
We use cookies to ensure our website functions properly and is tailored to your needs. You can change your browser settings at any time to restrict the use of cookies; however, please note that this may affect the functionality of certain features of the store.
You will find a cookie banner on our website that informs you about the use of cookies and allows you to give your consent.
4. Data sharing
Your data is secure — we do not sell it or share it for commercial purposes. We only work with trusted partners such as payment providers, courier companies and IT service providers. Each of them is required to protect your data in accordance with applicable laws.
5. Your rights
You have full control over your personal data. At any time, you may:
- request access to your data,
- correct or update your data,
- withdraw your consent to data processing,
- object to the use of your data for marketing purposes,
- request the deletion of or restriction on the processing of your data.
If you wish to exercise your rights, please contact us at info@zarenfeld.com. We are always happy to help.
We process personal data in accordance with applicable data protection laws, including the UK GDPR and the EU General Data Protection Regulation (GDPR).
6. External service providers
Some of our partners, such as payment service providers, have their own privacy policies. We encourage you to review their policies to understand how they protect your data. Once you leave our website, the NA Com privacy policy no longer applies.
Contact us
If you have any questions or need assistance, our customer service team is at your disposal.
Customer Service Hours:
Monday – Friday: 9:00 – 18:00
Email: info@zarenfeld.com
Phone: +3197010265519
Company details:
Zarenfeld is operated by NA Com, a company registered in the Netherlands.
Company number: 89357744
VAT number: NL004719946B60
DUNS number: 494609756
Address:
Herengracht 320
1016 CE Amsterdam
The Netherlands
